Online reviews are important, but don't tell the whole story.
The feed below on this page aggregates reviews from all sources, Google, GuildQuality, BBB, and Houzz, and populates them automatically. However, phone calls of thanks, handwritten letters, and note cards are not included in this feed for obvious reasons. Here are a couple:
An excerpt from the homeowner's letter:
Dear Mr. Murphy,
My husband and I are writing to say THANK YOU! We just completed a remodel with your company that has left us feeling like two of the most blessed people on earth right now! To say we are over the moon in love with our new kitchen, bathroom and flooring is an understatement! What a great experience! From start to finish, the process couldn't have been smoother. I credit this to the wonderful staff and crew that were assigned to our project.
Undertaking a project like this is scary and full of unknowns for us. Spending such a large amount of money left us a little apprehensive. But from the get-go your staff walked us through everything so thoroughly and was so patient and thoughtful with us, our apprehensions started to diminish, and excitement set in with anticipation of what the house will look like. —Carolee & Tony.
GuildQuality Survey — Tony W.
Verified · North Saint Paul · Oct 22 2021
They exceeded our expectations in every aspect of our remodel. From the first meeting with the designer to the last day, every person involved was top-notch. They were always respectful. They took their time, never rushed or pushed us, or tried to force us to do something. They were always kind and courteous. I would highly recommend them.
An excerpt from the homeowner's letter:
Paul,
Thanks so much for your great management of our kitchen project! without you, we don't think it would have turned out so well. Can't thank you enough! — Rob & Margaret N.
GuildQuality Survey — Rob N.
Verified · Woodbury, MN · Feb 11 2022
Q. Are you likely to recommend them?
We already have, in fact twice during this project and this is the fourth project we have done with MB.
Additional comments — Communication
Our project manager Paul Brandt was outstanding. He is the individual that communicated with us continuously.
